At HoverPretty, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.
- Items must be returned within 30 days of purchase.
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Original shipping charges are non-refundable.
- Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
To initiate a return, please contact our customer service team at [insert contact email] with your order number and reason for return. We will provide you with further instructions on how to return your item.
Once your return is received and inspected, we will process your refund to the original method of payment, minus any shipping charges, within 5-7 business days.
If you have any questions or need further assistance, please don't hesitate to contact us. We're here to help!